A simple look at the steps that typically happen behind an online payment.
Behind every online purchase is a sequence of events often called a payment workflow. While customers usually only see the checkout page, several steps tend to happen in the background.
A payment workflow describes the path a transaction follows from the moment a customer starts a payment until the transaction is completed and confirmed.
Understanding payment workflows can help businesses compare tools more clearly, think through operational efficiency, and better understand the customer experience.
You may also want to read our article on payment tools used by global online businesses or visit the Resources page for more guidance.
This article is provided for educational purposes and reflects general information related to payment options for international businesses.
